ORDER and DELIVERY
To place an order in our webshop, you must select the product(s) you want to buy and add it to your shopping cart. When you are ready to pay, proceed to the checkout, where you must fill in your personal information and choose how you would like to have the package delivered. Remember we offer free shipping on orders over DKK 500
We always ship with GLS
You can pay with Kort, Mobilepay, Applepy, Shoppay and more.
We strive to deliver your orders as quickly as possible. Once your order has been placed, we take care of your order personally and aim to pack and ship your order within 1-2 days. You will receive your order within 1-2 working days after it has been dispatched.
Exchange, return and refund
If you wish to exchange your item, you must write a note and enclose the note in the return package. In the note, you must write your name, order number and the product you want to switch to or that you want money back. It is important that you write exactly which color, size and product you want to exchange it for. The exchange must take place no later than 14 days after you have received your package.
Returns must be made no later than 14 days after you have received your package. The package must be sent by delivery via GLS and we recommend you always send the package with insurance and tracking number, as you are responsible for the package until we receive it.
Sommerstudios will refund the full amount of the returned item(s) and you are responsible for the return shipping costs. Please note that the refund will be credited to the credit card originally used to purchase the goods.
It can take up to 10 working days for the amount to appear in your bank account, but it can also be transferred as quickly as 2-5 working days, depending on which bank you have.
You will receive an email as soon as we have started the refund process.
Telephone: 2889 0322